Contact us

CONTACT US

We'd Love To Hear From You

At Everflora, your satisfaction is our highest priority.

Whether you have questions about our products, need assistance with an order, would like help selecting the perfect floral décor, or simply want additional information about our collections, our customer support team is here to help.

We are committed to providing friendly, professional, and responsive service to every customer.

Customer Support Information

Everflora

Address

1163 Lockley Rd

Victoria, BC

Canada

support@Everflora.store

Phone

1 (250) 893-5236

How Can We Help?

Our support team can assist with:

Order status inquiries

Shipping and delivery questions

Product recommendations

Return and refund requests

Exchange requests

Damaged item assistance

Tracking information

General customer support

Website assistance

Business and partnership inquiries

Email Support

For the fastest response, please contact us by email.

When sending an inquiry, please include:

Your full name

Your order number if applicable

A detailed description of your request

Photos if reporting a product issue

Providing complete information helps us resolve your inquiry more efficiently.

Order Assistance

If your inquiry relates to an existing order, please include your order number and the email address used during checkout.

This allows our support team to locate your purchase quickly and provide accurate assistance.

Business Inquiries

For wholesale opportunities, partnerships, media requests, collaborations, or other business-related matters, please contact us directly through our support email.

We welcome opportunities to work with individuals and organizations that share our passion for beautiful floral design and elegant décor.