SHIPPING POLICY

Last Updated: June 2026

At Everflora.store, we are committed to delivering beautiful floral décor products safely and efficiently to customers around the world. This Shipping Policy explains our shipping procedures, processing times, delivery estimates, tracking information, customs responsibilities, and other important details regarding the shipment of orders placed through our website.

By placing an order with Everflora.store, you acknowledge and agree to the terms outlined in this Shipping Policy.

1. OVERVIEW

Everflora.store proudly offers worldwide shipping on eligible products.

We work with trusted logistics partners and fulfillment providers to ensure that your order reaches you as quickly and safely as possible.

Our goal is to provide a seamless delivery experience from the moment your order is placed until it arrives at your destination.

2. SHIPPING DESTINATIONS

We currently ship to most countries and regions worldwide.

Shipping availability may vary depending on:

• Local regulations

• Carrier restrictions

• Customs requirements

• Geographic limitations

• Political or environmental conditions

In rare situations, we may be unable to deliver to certain locations.

If a shipping destination is unavailable, customers will be notified before order fulfillment whenever possible.

3. FREE WORLDWIDE SHIPPING

Everflora.store proudly offers:

Free Worldwide Shipping

No minimum purchase requirement is necessary unless otherwise stated during promotional periods.

Free shipping applies to eligible products and destinations available through our fulfillment network.

4. ORDER PROCESSING TIME

Orders are typically processed within:

1–3 Business Days

Processing activities may include:

• Order verification

• Payment confirmation

• Product preparation

• Quality inspection

• Packaging

• Shipment scheduling

Orders are not processed on weekends or public holidays.

During peak seasons, processing times may be extended.

5. ESTIMATED DELIVERY TIME

Estimated delivery time after shipment:

7–10 Business Days

Delivery estimates may vary depending on:

• Destination country

• Customs clearance

• Carrier workload

• Weather conditions

• Local transportation networks

• Seasonal demand

The delivery timeframe is an estimate and is not guaranteed.

6. SHIPPING CONFIRMATION

Once an order has been shipped, customers will receive a shipping confirmation email.

The email may include:

• Order information

• Tracking details

• Carrier information

• Shipment updates

Customers are encouraged to review shipping details carefully.

7. ORDER TRACKING

When tracking is available, customers may monitor shipment progress through the tracking information provided.

Tracking updates are generated by shipping carriers and may take time to appear after the shipment has been dispatched.

Occasional delays in tracking updates do not necessarily indicate delivery issues.

8. MULTIPLE SHIPMENTS

Some orders may arrive in separate packages.

This may occur because:

• Products are stored in different fulfillment facilities

• Certain items require specialized packaging

• Inventory is sourced from multiple warehouses

Customers will not incur additional shipping charges for split shipments.

9. SHIPPING ADDRESS ACCURACY

Customers are responsible for providing accurate shipping information.

Please verify:

• Recipient name

• Street address

• Apartment or unit numbers

• Postal code

• City and province/state

• Country

• Contact information

Everflora.store is not responsible for delays or losses resulting from incorrect information provided during checkout.

10. ADDRESS CHANGES

Customers who need to modify shipping information should contact us immediately after placing an order.

Address changes may not be possible once processing or shipment has begun.

We cannot guarantee modifications after fulfillment starts.

11. CUSTOMS DUTIES AND IMPORT FEES

International orders may be subject to:

• Customs duties

• Import taxes

• VAT

• Government fees

• Brokerage charges

These charges are determined by local authorities and are generally the responsibility of the customer unless otherwise required by applicable law.

Everflora.store has no control over customs assessments.

12. CUSTOMS DELAYS

Customs inspections and clearance procedures may occasionally delay delivery.

Such delays are beyond our control and are not considered shipping failures.

Customers are encouraged to contact local customs authorities for additional information if necessary.

13. LOST PACKAGES

If tracking information indicates unusual delays or if a package appears lost, customers should contact us promptly.

We will work with shipping carriers to investigate the matter.

Depending on the outcome, available resolutions may include:

• Replacement shipment

• Store credit

• Refund

Each situation will be evaluated individually.

14. DAMAGED PACKAGES

If an order arrives visibly damaged, customers should:

• Retain all packaging materials

• Photograph the package

• Photograph the damaged item

• Contact our support team promptly

We will review each claim and work toward a fair resolution.

15. UNDELIVERABLE SHIPMENTS

Orders may be returned as undeliverable for reasons including:

• Incorrect address

• Refused delivery

• Failure to claim shipment

• Incomplete recipient information

Customers may be responsible for additional shipping costs associated with re-delivery where permitted by law.

16. FORCE MAJEURE EVENTS

Shipping delays may occur due to circumstances beyond our reasonable control, including:

• Natural disasters

• Severe weather

• Transportation disruptions

• Customs inspections

• Public health emergencies

• Labor strikes

• Government actions

• Military conflicts

Such delays do not constitute a breach of our obligations.

17. SHIPPING RESTRICTIONS

Certain products may be restricted in specific regions due to local laws or carrier regulations.

If restrictions affect an order, we may:

• Cancel the affected item

• Offer an alternative solution

• Provide a refund where appropriate

18. DELIVERY CONFIRMATION

A shipment may be considered delivered when:

• Carrier records indicate successful delivery

• Tracking shows delivery completion

• Delivery confirmation has been provided by the carrier

Customers are encouraged to monitor tracking updates regularly.

19. SHIPPING POLICY MODIFICATIONS

Everflora.store reserves the right to update this Shipping Policy at any time.

Changes become effective immediately upon publication on our website.

Customers should review this page periodically for updates.

20. CONTACT US

For questions regarding shipping, delivery, or order tracking, please contact us:

Everflora.store

Address:
1163 Lockley Rd
Victoria, BC
Canada

Email:
support@Everflora.store

Phone:
1 (250) 893-5236

Our customer service team will be happy to assist you with any shipping-related inquiries.