Contact information

CONTACT INFORMATION

Last Updated: June 2026

Thank you for visiting Everflora.store.

We are dedicated to providing exceptional customer service and ensuring every customer enjoys a seamless shopping experience. Whether you have questions regarding products, orders, shipping, returns, refunds, or general inquiries, our support team is ready to assist you.

COMPANY DETAILS

Business Name:
Everflora.store

Business Address:
1163 Lockley Rd
Victoria, BC
Canada

Customer Support Email:
support@Everflora.store

Customer Service Phone:
1 (250) 893-5236

CUSTOMER SUPPORT

Our customer care team is committed to responding to inquiries in a timely and professional manner.

We can assist with:

• Order status updates

• Product information

• Shipping inquiries

• Tracking assistance

• Return requests

• Refund requests

• Exchange requests

• Damaged item claims

• General website assistance

• Business inquiries

EMAIL SUPPORT

For the fastest assistance, please contact us by email.

Email:
support@Everflora.store

When contacting us, please include:

• Full name

• Order number (if applicable)

• Detailed description of your inquiry

• Supporting photographs when relevant

Providing complete information allows us to resolve your request more efficiently.

PHONE SUPPORT

Customer Service:
1 (250) 893-5236

Phone support may be available during normal business hours and response times may vary depending on call volume.

ORDER SUPPORT

If you have already placed an order, please provide:

• Order number

• Purchase date

• Email address used for checkout

• Description of the issue

This information helps us locate your order quickly and provide appropriate assistance.

SHIPPING QUESTIONS

For shipping-related inquiries, please include:

• Tracking number

• Shipping destination

• Date of purchase

• Description of the delivery concern

Our team will work with our shipping partners to investigate and resolve issues whenever possible.

RETURNS AND REFUNDS

Customers wishing to request a return or refund should contact us before sending any merchandise back.

Unauthorized returns may experience processing delays.

Please review our Return & Refund Policy for complete eligibility requirements and instructions.

BUSINESS COMMUNICATIONS

We welcome professional inquiries regarding:

• Partnerships

• Wholesale opportunities

• Event collaborations

• Media requests

• Business development opportunities

All business communications may be directed to:

support@Everflora.store

CUSTOMER SATISFACTION

At Everflora.store, customer satisfaction remains our highest priority.

Our mission is to provide elegant floral décor products that help create beautiful homes, memorable celebrations, and timeless decorative experiences.

We appreciate every customer who chooses Everflora.store and look forward to serving you.